Guest lecture on Strategic Planning for People Management

Chitkara School of Health Sciences organised a Guest Lecture for MBA Healthcare students on Strategic Planning for People Management and it was delivered by Maxine Harrington, HR Consultant, UK.

She talked about Strategic Role of HR in Healthcare and how it may lead to Patient Satisfaction in the Hospitals and Healthcare organisations.

She added that human resources, when pertaining to health care, can be defined as the different kinds of clinical and non-clinical staff responsible for public and individual health intervention. As arguably the most important of the health system inputs, the performance and the benefits the system can deliver depend largely upon the knowledge, skills and motivation of those individuals responsible for delivering health services.

As well as the balance between the human and physical resources, it is also essential to maintain an appropriate mix between the different types of health promoters and caregivers to ensure the system’s success.